Selebrity Cappadocia

“Schönes Hotel mit schöner Aussicht morgens um 6 Uhr!”

Avanos is still not fully developed for tourism, but the hotel is nice, though not entirely finished. We received an upgrade to a suite, but there was no sofa in the new extra room and no booked balcony. The bed was also smaller than the one our son had in the double room for single occupancy, so we were at a disadvantage; the blankets even had holes, but the price was acceptable. Unfortunately, no towels were changed during the four nights we stayed, even after we asked several times. An evening fruit plate was served at 23:00, but the strawberries were already unappetizing. The staff speaks poor English but is extremely friendly, especially the night porter.

Anja·Vor einer Woche

The staff were incredibly friendly and thoughtful, greeting us warmly and offering everything we might need. The location is fantastic – evenings are pleasantly relaxed and all the sights are within easy reach.

Bekir·Vor 2 Monaten

“Otel çalışanları çok ilgili, odalar konforlu. Alışılmışın dışında kahve kapsül makineleri var. Restoran kısmında sürekl”

The breakfast and cleanliness were excellent, and we stayed in room 203, which had air conditioning both in the bedroom and living area.

Esin·Vor 4 Monaten

“Disappointed!”

We stayed with our baby and the experience from check‑in to check‑out was extremely disappointing. The staff proudly told us we had been “upgraded” to a room with a jacuzzi, only to find out later that every room already had one, setting the tone for the misleading communication that followed. Within hours of check‑in the air conditioning stopped working, and because we were traveling with a baby this was a major inconvenience. We called reception and were told a technician would arrive, but instead a staff member brought a fan. During that visit we also pointed out that the bathroom lights were out and the glass door was broken—neither condition was safe for a baby. We asked for a room change and were repeatedly told the technician would arrive the next day, a promise that kept repeating every day of our stay. After persistent requests we were finally moved to another room, but it also lacked working air conditioning and we were still denied a kettle to prepare baby formula. The excuse was the same: “some guests put socks in kettles.” The new room didn’t help; the in‑room coffee machine produced yellow‑coloured hot water, making it unusable for formula. The hotel Wi‑Fi required a Turkish national ID and a Turkish mobile number to log in—something no visiting tourist would have; despite explaining this at check‑in we only connected on our third day. We pressed the in‑room “Make My Room” button one morning and left at 8 am. Returning at 5 pm the room had not been cleaned; we were told we should have informed reception separately. The purpose of an in‑room service button is to avoid this, so the response made no sense.

Hussein·Vor 4 Monaten

A new hotel just opened, the breakfast is good, and having a hot tub in the room is incredible; the 5‑star suite is a steal. I would definitely recommend it. Parking is easy and it’s well‑located for all of Cappadocia.

James·Vor 5 Monaten