“Never again...”
The location and spa were great, but the staff didn’t explain charges clearly; the hotel added an extra $1080 hold on top of the quoted amount with no explanation. Night manager Addie was incompetent and dishonest, and her superior was rude. The rooms felt poorly renovated, showing the property’s age despite attempts at updates. My cousin’s shower had hair in it at check‑in, my comforter had a stain, the TV channels were scrambled and unclear, and the heavy doors let me hear neighbors’ slams throughout the stay.
KeishaVor 7 Monaten