SEN RETREAT CHIKATSUYU - Kumano Kodo Gateway

“Great stay had everything the hiker needs to recharge”

The layout is great and check‑in was easy, but they wouldn’t let me in even 10 minutes early.

David·Vor 2 Wochen

“入住的程序有點不順，我們以為自己操作就可以完成入住，但我們完成入住後，少了一個打給客服的動作，所以遲遲無法獲得房間密碼、房號（入住教學並沒有提到） 不過只要打給客服，基本上所有問題都會幫忙解決，餐點安排時間，也都幫我們跟餐廳溝通，感謝餐廳”

The food and room equipment were great, but the check‑in process was a bit rough.

Yu-sian·Vor 2 Wochen

The wood‑fired oven was a highlight, but the location is noisy next to a road where cars and trucks pass at night. There’s no staff to help, and they never told me I could use the oven; others had pizza in the fridge and I expected someone to bring it to me.

Juliana·Vor 4 Wochen

“nice and new, but a bit overpriced in view of lack of staff and service provided on the spot.”

The room and facilities are new and sufficient, and the supermarket is just across the street, which is convenient. However, there was no staff to assist, a few small insects were on the bed, and the food quality was only fair.

Ka·Vor einem Monat

“A great stay”

This stay was exceptional in an unexpected location; the half‑board meals made for excellent dinner and breakfast, and the beds and facilities were of a high standard.

Ian·Vor einem Monat