“Lack of transparency”
We booked a specific room with a hammock shown in the photos, yet we were handed a totally different room upon arrival; when we presented the proof, the staff told us to check it ourselves, even though we had booked through another platform. The pet fee was also confusing—listed as 500 THB per stay, but we were charged 1,000 THB per night per pet. The overall atmosphere felt off.
SirinthipVor 6 Monaten