The location is perfect when traveling to Buga for tourism, very close to the Basilica. The mattresses are hard; it would be better if they were a bit more comfortable.
HermesVor einem Monat
Einen Moment…
★★★★·Guadalajara de Buga·8.7
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oder schreib es einfach: „um den 20. herum, drei Nächte“
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Hotel Guadalajara in Buga boasts an outdoor swimming pool, restaurant, and garden, offering free Wi-Fi and a business centre. The city of Cali is a 1-hour drive away. Rooms feature private bathrooms, flat-screen TVs, minibars, and air conditioning, with room service available. A spa and 24-hour front desk provide additional amenities, including laundry services and free private parking on site.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
The location is perfect when traveling to Buga for tourism, very close to the Basilica. The mattresses are hard; it would be better if they were a bit more comfortable.
Hermes·Vor einem Monat
The location is perfect because it’s close to everything; it’s very easy to reach tourist spots and even the city centre from there. The breakfast was fine. I want to highlight that the front‑desk staff were always very kind, as were the waiters and the person who helped with the luggage. The room cleaning was excellent. If we compare price with the state of the hotel, there’s a lot to say. This is my fourth time staying there; I always want to return but this time I was a bit disappointed. First, at the front desk there is no pleasant customer‑service vibe. The people doing check‑in or standing there seemed to be there just to be there. There was no smile or that welcoming touch that makes a guest feel good. Only one of them, usually on the nights, was the only one who actually greeted enthusiastically. The rest I can say were there just to be there. I emphasize this because if I’m paying for a six‑day stay, which corresponds to a full month’s minimum wage, I expect to feel welcomed. So I think management should train staff in that regard and that when you work in a hotel the guest expects to always feel welcomed. The room was very ordinary compared to the price, the air was old and it was very noisy. I know the hotel prides itself on being colonial and that’s the idea, but they should paint, restore walls and ceilings that have holes that are not at all pretty. On the second day I arrived, I tried to use the room phone and it didn’t work even after I lowered it, and the boy helped me with what I needed very kindly (he was the only one who really gave that feeling of enjoying his job). The phone never got fixed and had no tone the rest of the days I was there.
Susan·Vor einem Monat
The location is good. Many staff members feel very cold and not very friendly. The breakfast is quite ordinary.
Liliana·Vor einem Monat
The place is clean and well‑located. The check‑in should allow earlier arrival if you arrive sooner; you can hand over the room after 3 pm but at least the process should be possible, especially on weekends when there’s a queue at 3 pm.
Janeth·Vor einem Monat
La amabilidad del personal
Carlos·Vor einem Monat