“Un accueil chaleureux, mais des prestations et un confort décevants au regard du prix.”
We especially appreciated the staff’s warm, smiling, and friendly welcome—a real highlight of our stay! The location is also nice for exploring Monopoli. Unfortunately, several aspects disappointed us given the relatively high nightly rate. First, the breakfast was truly disappointing and didn’t match the level of service expected for a hotel of this category and price. The equipment was also lacking. The jacuzzi bath, meant to be a relaxing moment, took more than an hour to fill because of an extremely low water flow, making it hard to enjoy. Another negative point: the bed creaked a lot with every movement, hurting comfort and sleep quality. It’s a shame because the hotel has potential and the staff is very welcoming. However, given the price, we expected higher comfort, better equipment, and a superior breakfast. The value for money was therefore very disappointing.
Froger·Vor 4 Wochen