Hotel Elysées Bassano

⭐ 1 star Extremely disappointing experience. The receptionist was incredibly arrogant, rude and completely unprofessional. From the moment we interacted with him, his attitude was disrespectful and made us feel very uncomfortable as guests. I have stayed in many hotels, and I have never experienced such poor customer service from a member of reception staff. There is absolutely no excuse for speaking to guests or treating them in this manner. The hotel seriously needs to look at the way its guests are treated and provide proper customer service training to its staff. Unfortunately, the behaviour of this receptionist completely ruined our experience, and I would not recommend this hotel based on this experience

Visan·Vor einem Monat

“Hermoso lugar y su personal dispuesto a ayudar”

Great location, clean rooms, and the staff were very friendly and ready to help with anything, but the room service was limited.

Angie·Vor einem Monat

“1000/10 I love it”

Everything was perfect—10/10.

Reem·Vor einem Monat

“Konumu ve hizmetiyle çok memnun kaldık”

The location was amazing, the place was clean and safe, and the room service responded quickly to whatever we asked for; thanks for the coffee treats.

Damla·Vor einem Monat

“Juste bien”

Emplacement au top ! Proche de l’arc de triomphe & les champs Élysées. Personnel très sympathique et à l’écoute. Propre et très typique parisien. L’isolation est très fine, L’hôtel y est pour rien mais les gens n’ont aucun savoir vivre , portes qui claques, parles très fort dans les couloirs en pleines nuit . un petit rappel des bonnes bases seraient top!

Ludivine·Vor einem Monat