“Overall the stay was pleasant, and would recommend Itibo Lodge that was accomodating.”
Zusammenfassung dieser Bewertung
The customer service was friendly and proactive, breakfast was included, and they arranged another driver with a larger vehicle who did an excellent job taking us to Masi Mara and Nairobi. The rainy season made the room somewhat cold and I’d have liked a heater. The lodge keeper Brian tried to create an itinerary for our drive back to Nairobi with an overnight at a safari camp we’d booked for one night in the Masai Mara, which sounded too good to be true. The driver didn’t know the route he needed to take and was driving the safe asphalt route that missed some of the promised sights we’d been quoted for. When he learned about the itinerary, he altered his route, taking us onto dangerous back roads; we got stuck twice in the rain, but several helpful people got us unstuck. We eventually reached the Mara River, which was washed out, and missed almost all the sights we’d been promised, along with a nonrefundable one‑night safari for two people that was very disappointing.
Tori·Vor 5 Monaten