“Great Place To Stay”
Everything was exceptional. The staff was professional and friendly. The breakfast was well tended. The room was clean and comfortable. The location was perfect. My only "complaint", which is of no direct fault of the staff or Hampton Inn, is I was traveling our cat who is an emotional support animal for my two sons, who are on the autism spectrum. Transition can be a challenge for them, and while tremendous progress with their emotional development continues, as silly as it may sound, the cat, Hector, does serve as an incredible piece of stability for them during transition from their home while traveling. I understand that ESA's are not protected by the ADA, a policy which I can support, as unscrupulous can and do take advantage of the Law. Unfortunately, for us, this doesn't negate the realities of the boy's Autism, which is a qualifying disability. Adding a fee or a tax on them just because of their condition, to me, seemed inappropriate, even in light of Hampton Inn's well clarified policy. My humble request would be consideration from Hampton Inn to possibly waive the pet fee specific to our situation, as an extended courtesy, and in the spirit of what the ADA was intended to protect. As implied earlier, this isn't really so much of a complaint as it a request. Everything else about our stay was impeccable and we look forward to staying with Hampton Inn again
Keith·Vor einer Woche