Element Dallas Love Field

I booked a room, but the hotel had no record of my reservation and was overbooked, so they refused to give me a place to stay. They then charged me for someone else’s room because they had linked my booking number and credit card to the stranger’s room. At first they wouldn’t refund the money, so I had to file a formal complaint with the national office. After many hours on the phone, I finally got a refund almost a week later. The on‑site management were unhelpful and occasionally rude. I would not recommend this place.

Todd·Vor 2 Wochen

“Great place to stay”

The hotel’s proximity to Love Field Airport was a real plus, and the breakfast was fantastic—though a few more omelette choices would have been nice, they were still delicious.

Charmaine·Vor einem Monat

First off I was not able to stay here. I tried changing the dates of my stay 2 weeks prior, but none of the emails were responded and the phone numbers are also not responding. This is by far the worst transaction i had with hotels. The property communication is the worst. No response at all

Soriano·Vor 3 Monaten

The spot and the pool were great, the room was spotless and the staff were friendly, but it was a bit expensive for the area.

Kolby·Vor 3 Monaten

“It was great!”

The room was very nice and spacious, but the ged was a bit hard for my taste.

Shavonne·Vor 4 Monaten