Gem Flower Hotel - North Bund

“A good option for a short stay, but there were some issues”

The staff were helpful, even if they didn’t always speak English. When the first room had issues, reception swapped it quickly—though the move took a while, they handled it without fuss. The second room worked fine: the safe functioned, there was a shower cabin, and although the shower wasn’t perfect, it was usable. Still, the hotel is far from the metro, the Wi‑Fi required a Chinese phone number so I had to use my eSIM, and breakfast menus were only in Chinese with no English, making it hard to pick European dishes. The initial room also had a broken safe, a partly broken shower, and no cabin—just a bathtub—despite the description saying otherwise. Overall, despite these hiccups, I enjoyed my Shanghai trip.

Dmytro·Vor einem Monat

The hotel was fantastic, with excellent staff, spacious, comfortable, and very clean rooms. The location was great, just a 10‑minute taxi ride to the Bund. Everything was perfect. We were three adults and very comfortable. I’d definitely come back—highly recommended.

Susana·Vor 5 Monaten

“La qualité du service et du personnel parlant des langues étrangères sont à revoir afin que soit aux attentes !!!”

The hotel itself was fine and the equipment was good quality. The staff didn’t speak English and were not very friendly, which was a major drawback for a 4‑star place—I expected better. Cleaning wasn’t done every day, which is disappointing.

Eulalie·Vor 5 Monaten

The rooms were roomy and comfortable, but the bathroom could have been cleaned better; there was a lot of limescale. Reception staff didn’t speak English and weren’t helpful, yet a lady at breakfast was very nice—she also didn’t speak English but did her best to assist.

Varsha·Vor 5 Monaten

The bed made me itch; I got bites from it, so it probably needs a bed‑bug check.

Anthony·Vor 6 Monaten