We liked the hotel grounds, the long beach with a wide shoreline, and the breakfast, and that was about it; however, we were shocked by the state of the Radisson property, which completely changed our view of the brand. Breakfast was varied but catered almost entirely to Indian tourists, who staged photo shoots in front of the buffet—a first for us—and I even saw a black hair on a lemon garnish. Someone dropped food on the floor near me, it wasn’t cleared promptly, and another guest slipped and smeared it. When I asked staff to clean it up, I discovered the hotel is old, never renovated, with long corridors, only two elevators for such distances, and a worn, soft carpet that smells of mold and mustiness. Even the scent dispensers can’t mask the odor, making it hard to pull luggage over the floor, which we had to do after the front‑desk clerk mistakenly gave us a single‑bed room. We had to go down, demand a change, got no one sent, and ended up moving our bags to another floor across that foul‑smelling carpet. The receptionist kept getting distracted, making us wait ten minutes each time someone else approached. The rooms themselves were old, with a dirty carpet in front of the bed, outdated bathroom fixtures, a non‑functioning lower shower head, and the same terrible smell. We switched to another hotel in the south of the island the next day and were very relieved.
IradaVor einem Monat