Copy of LEGAL NOTICE which I sent to Akshay palace Date: 19 June 2026 To, The Manager, Akshay Palace Hotel, Ahmednagar, Maharashtra Subject: Illegal and Arbitrary Cancellation of Confirmed Booking and Demand for Immediate Accommodation and Compensation Sir/Madam, I had made a reservation at your hotel for check-in on 19 June 2026. The booking was duly confirmed, and I received a confirmation , thereby creating a valid and binding contract for accommodation. To my shock and surprise, while I was attending a family function, I received calls from your hotel. Since the number was unknown and I was occupied, I could not answer immediately. Subsequently, I received a message asking me to confirm my booking. A few hours later, I received another message stating that my reservation had been cancelled solely because I had not responded to your calls and messages. I wish to state that a confirmed booking cannot be arbitrarily cancelled merely because a guest does not answer calls from an unknown number, particularly when no such condition was disclosed at the time of booking. Your action is unreasonable, unfair, and amounts to deficiency in service and unfair trade practice. By cancelling my accommodation on the day of check-in, you have placed me in an extremely difficult situation and have exposed me and my family to the risk of travelling during late and odd hours in search of alternative accommodation. This has caused considerable inconvenience, mental distress, anxiety, and financial loss. Therefore, I hereby call upon you to: 1. Immediately honour the confirmed booking and provide accommodation as originally reserved; OR 2. Arrange equivalent or superior accommodation at no additional cost to me; and 3. Compensate me for all additional expenses, inconvenience, mental agony, and losses caused due to your arbitrary cancellation
KailasVor 3 Monaten