The breakfast selection and pool area were varied. I was disappointed because the photos didn't match reality. We expected a beautiful, comfortable, well‑maintained setting based on the pictures and the lodge’s presentation, but the room was small, with a minibar on the table taking up much of the limited space. Finishes were damaged, with doors, frames, and walls needing repair. The bedding was stained, including the pillowcases, giving a poor impression of hygiene and care. Service also fell short; at one point I had to ask a staff member—apparently working in the kitchen or cleaning—who was resting on the balcony, and she seemed quite annoyed to be interrupted for a simple request. We didn't expect special treatment, just courtesy and willingness to help. The lodge looks far prettier in photos than it really is. Lack of upkeep, cleaning issues, and poor hospitality significantly ruined our experience.
Igor·Vor 3 Tagen