Best Western Plus Castlerock Inn & Suites

“Won’t stay here again- disgusting.”

Our sheets were tightly made like new, but when the comforter was pulled back, the sheets were covered in black dog hair and pieces of dog treats and food. We asked for a cleaning, but they said we’d have to wait until morning. My husband requested new sheets and we changed them, yet no cleaning was done the next morning. We were offered a snack or drink for this “inconvenience”. Absolutely disgusted and won’t stay here again. Our friend also found a live roach in their toilet paper on the 3rd floor.

Ashton·Vor 4 Tagen

“Traveling through”

The spot was handy, but the room sat right next to the busiest street in Bentonville, so I only managed about 2 hours of sleep because of the noise.

Larry·Vor 2 Wochen

“Not bad”

Staff really went the extra mile; the cleaner who handled breakfast kept everything spotless and well stocked.

Heather·Vor 3 Wochen

“Very pleasant, good value, and staff were helpful and very nice, helping with cell phone problem.”

Breakfast was pretty good, and coffee was always available, though it was too weak—just that one issue.

Trudy·Vor einem Monat

The location was prime especially to downtown Bentonville. Unfortunately we checked out after our 2nd night due to bed bugs. The staff was very nice about everything and the gm let with me personally and made sure I was refunded 100%

Robert·Vor 2 Monaten