“残念”
The room was clean, but I booked for a lake view. When I opened the window, all I saw was land and a swarm of mosquitoes, so I shut it immediately. I had requested a lake‑view table when I booked the restaurant, but was told the reservation was already taken and I had to give up. I walked to the lakeside to find an empty table that had no setting, wondering why I wasn’t directed there. I couldn’t open the window in my room, and the restaurant had no lakeside seating, making my stay feel pointless. Breakfast and dinner were served in the same place. On the first morning, I chose my own seat because the table wasn’t set, and that was the only time I could see the lake. On the second morning, staff told me to sit in a spot that didn’t show the lake, directing me to a cramped interior seat. We were three people in a two‑person chair. If it was crowded, I understand, but with plenty of empty seats, why was I led to a tight spot? Lake Como is beautiful, but this hotel let me down.
Nobue·Vor 3 Wochen