“En besvikelse, tyvärr. Bokade endast för poolens skull, men barnen fick inte bada i den.”
The location, room, and breakfast were good. Booking was convenient, easy to find, and there was plenty of parking. I booked spontaneously for my kids. My only search criterion was a pool, and Sönga Hotel appeared as “perfect for you” when I searched, including my kids’ ages. Guess what? The kids were surprised to find they were too young to use the pool. We received no information about this (not even in the welcome email) and feel deceived. I also think that if the hotel cared about guests, it could have handled this on the spot when it missed informing us and saw the kids’ disappointment.
JohanVor 2 Monaten