★★★·Des Moines·7.7
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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The Hyatt Place Des Moines Downtown offers free WiFi, an indoor pool, and 24-hour fitness centre with elliptical machines and free weights. Each guestroom features a seating area with sofa, 42-inch flat-screen TV, toiletries, refrigerator, coffee maker, and desk. The hotel is 7 km from Des Moines International Airport and within 2 km of the Iowa State Capitol, 500 meters from Hy-Vee Hall, and 600 meters from the Science Center of Iowa.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
I really appreciated the front desk clerk—she knew her stuff and was incredibly kind. Breakfast was amazing, with loads of choices and plenty of hot sauce. The clerk mentioned that customers often yell at her about the required deposit, and that the charge was refunded to my card about 24 hours later; they’re willing to work with you. Please be nice.
Elizabeth·Vor 2 Wochen
Breakfast was solid. The pool was disappointing; it needs cleaning or should be closed.
Dangel12·Vor 2 Wochen
Breakfast was at least decent—nothing great, but not a let‑down like everything else at the hotel. Parking costs $30/day. Rooms look like they’re from the 1970s, with blood on the curtains matching the grease stain and nail polish on the furniture. Black marks on the walls and stains under the bedside tables are everywhere. The pool is a joke: the “deep” end is 4'9" and the short end is 3', with a total length of maybe 20 feet. There’s only one elevator for the whole hotel, even though other floors have four. The front desk person in the morning and afternoon didn’t say hello, thanked me, or even answered when I called ahead to ask about early check‑in; she just hung up after I said “ok.” The bed feels like a plywood board with some padding—if you like a rock‑hard mattress, you’ll love it. Pillows are basically cotton balls with no support. Some lights flicker, which is fun. There’s only one trash bin for the bathroom and the main room. The toilet seat wobbles a lot, but the rest of the bathroom looks nice, so I’ll give that credit. The local grocery store has 2–3 armed security guards at all times, which says a lot about the area. Watching the TV show Hyatt’s self‑promotion of their “amazing” hotels is hilarious; if I owned Hyatt, I wouldn’t want this place to represent the brand. After our last day, I couldn’t get into the $30/day parking ramp. I kept trying, had to leave the car and walk across the street through traffic to talk to someone. The front door person was on her laptop, ignoring the parking area, and told me “oh sorry, our server is down, I have to let people in manually.” This place is not worth one star. We feel ripped off. On the fourth day in a row, there were no bathrooms by the breakfast area. I wouldn’t want to spend money on a plumber for guest comfort now, would I?
Josh·Vor einem Monat
The room was spacious. The bed wasn’t that comfortable, but for the price and everything else the hotel offers, it still earns 5 stars.
Antonio·Vor einem Monat
We loved the front desk staff. She was very kind and accomdating to our family. Every interaction we had was good. We also appreciated the location of this hotel in downtown Des Moines. It was walkable to many things and made it easy to explore. We were surprised at the condition of the pool. Even my kids were not interested in swimming after they saw it. It was not kept well and there was dirt in the bottom. The age of the hotel building shows in some of the furniture and cleanliness of certain areas
Linda·Vor einem Monat