“çalışanlarım güler yüzü sayesinde ve spa olanakları için tekrar geleceğim”
First of all, the staff were very friendly—everyone from the reception to the cleaning ladies, the gentleman at the tea station, and the ladies at the spa were all very sweet and attentive. The hotel was clean and the spa areas were very enjoyable and tidy. The dinner menu was varied and nice, but there was no drinks service, and we found the breakfast lacking—different egg options were missing and the hot breakfast was absent. If you take these into account, it would be 10/10. I booked with the wrong card, requested a refund, and said I would rebook, but it was not accepted. I can’t charge the company now. I wish you had been a bit more understanding and helpful.
BağışVor einem Monat