Baba Palace - A Heritage Hotel, Udaipur

“Our stay at the hotel was not the best, taking into account the staff and room condition.”

Nothing about this hotel caught our attention. Our experience was far from ideal. The staff were neither friendly nor helpful. When we entered the room, it was dirty and the sheets hadn't been cleaned properly. The bathroom had no hot water; they refused to provide any and told us we could use the kettle if we wanted hot water. The fridge was also very dirty. We booked a non‑smoker room but found cigarette buds everywhere. The hotel’s description was very misleading, and if those issues had been mentioned up front, we wouldn't have booked.

Hareshkumar·Vor 4 Monaten

“A comfortable stay in a great location providing good value and great food.”

The location is within walking distance of many of the attractions, it’s good value, the WiFi worked well as did the hot water, and the rooftop restaurant is amazing!! The manager was very helpful in arranging transport and suggesting best options for getting to attractions outside town. We booked from overseas and were assured, in writing, we could pay by US credit card on arrival. But when checking in, we were told the machine wasn’t working and we’d have to pay cash - but we are at the restaurant and had no trouble paying there in cash. It was late at night and we had to go to 4 different ATMs to find one that worked

Lois·Vor 8 Monaten

The location is good. The cleanliness was poor: all the water taps were rusted, including the shower in the bathroom.

Alak·Vor 8 Monaten

“Overall good location, tasty food in the restaurant, but disgusting reception staff”

We had a mixed experience at this hotel. The location, view, and facilities were top-notch, and the food in the restaurant was amazing, with a beautiful dance performance to boot. The restaurant staff were very kind, but unfortunately, the receptionist was extremely rude, particularly when we arrived for a photo shoot. Their behavior was unbelievable, especially given our extensive travel experience, and we wouldn't recommend staying here due to the poor service.

Akhilesh·Vor einem Jahr

The location is prime, and the restaurant serves up some really great food. However, one of the rooms had some issues with drainage, which led to a pretty unpleasant sewer smell. To top it off, the rates are a bit steep considering the size of the rooms and what you're getting for the price compared to other places.

Dominique·Vor einem Jahr