Minh Toan Galaxy Hotel

“nice”

all

Kedsana·Vor 2 Monaten

“Not a 4 star hotel, but well located and clean”

Good location, clean and comfy room. Some of the staff ate super nice and do their best to help. Will be 100% honest to do this hotel a favour, and still give them a 3 star PASS on my review. This is a 2 or 3 star hotel at most. Is nice in appearance and mostly well maintained, but lacks in quality of the services they offer. The restaurant food selection is super basic and very average quality (instant noodles with meat for instance). You get a way better selection/quality inside an Air Asia or Scoot airline flight. Inside the restaurant is hot, and if you request the AC is ON, the waitress will bring you a fan. I stayed 4 days in the hotel. The gym had no AC working, and even after request, they didn’t bother fixing it during this time. Most sfatt don’t speak a word of English but some are super nice and try their best even by translating on the phone. You can hear loud loises from other rooms, poor sound isolation. I ended up being charged at the check out for someone elses laundry. I had no time to resolve this as the person in charge seemed busy, and I had already ordered my taxi to the airport. So I basically had to pay for someone elses laundry for a mistake they made. They will unnecessarily remind you everywhere (contract, room book, notes, telling you to ve careful moving things around the room risking to scratch the wooden floor) that you will charged for any potential damage, and will hold a deposit from you (and you realize this only when checking in). It has the potential to be a better hotel, even a 4 star, but I suggest them not to safe on AC and to have the menu selection of a proper 4 star hotel. It is really uncomfortable for a guest to eat instant noodles in a warm restaurant, or excercise in a gym that feels like a sauna. I hope they take this review as an opportunity to improve

Francesco·Vor 2 Monaten

“Prima hotel dichtbij drakenbrug”

The room was spacious and beautiful, the location was good, the pool was large (though not very cozy), the breakfast was fine, and the staff were very friendly. Personally, it’s a huge hotel that looks more like a conference centre with a big breakfast hall, which makes it feel a bit unfriendly. The décor is fine otherwise. It doesn’t really feel like a hotel for tourists, more like one for business people.

Susanne·Vor 3 Monaten

I loved my stay here! The staff were so friendly, the bed was comfy, the shower pressure was great, and the pool is stunning!

Sarah·Vor 3 Monaten

“Bien”

The location, the pool, and the helpfulness of the staff were great. I found mold in the showers.

Khadydiatou·Vor 5 Monaten