Hotel Golden Park Foz By Nacional Inn

“TRAUMÁTICO”

Nothing positive. It was a traumatic stay. Our experience was very disappointing. The hotel is old (nothing like the photos shown) and the cleanliness was lacking. In the first room we were assigned, we found cockroaches, with videos as proof. They moved us to another room, but we found another cockroach there too. Additionally, the fridge leaked water and the room door didn’t close properly. All of this made it impossible to sleep peacefully through the night and made the stay very unpleasant. We had booked two nights, but after this experience we decided to leave and not stay the second night. Since it was in the middle of the night, we had to stay there because it wasn’t a reasonable time to look for another place. We requested a refund for the remaining night and were eventually reimbursed. We do not recommend this hotel. We expected basic hygiene, maintenance, and safety, and our experience was far from that. Another guest also found a scorpion.

Esther·Vor 4 Wochen

The facilities were fine. The dinner was terrible, the meat was tough, and the service was extremely delayed. It’s better to shop in front. We booked dinner for safety so we wouldn’t have to go out, but there was very little variety and on the day there was meat it was inedible.

Guadalupe·Vor 4 Wochen

All the infrastructure, breakfast, beds, rooms, toiletries. From one day to the next the Wi‑Fi password changed and I wasn’t notified. I found the receptionists grumpy and inattentive.

André·Vor 4 Wochen

“Muito bom o hotel, valeu a pena a escolha.”

The staff were very attentive when we arrived, as were the ladies who tidied the rooms. The room was large, with a big bed, a bathroom, and near the door; you could hear more of the noise and conversations of people, but overall the room had little external noise. Breakfast was very good with a good variety, the steam sauna was great, and the indoor pool was heated. There was live music. It was definitely worth it to stay there. In room 1007, the water in the shower was dusty. Also, the lady who seemed to be in charge of the hotel bar could have been a bit more delicate in how she communicated and expressed herself with guests. Nothing that compromised the rating. Obviously the hotel needs to modernize the elevators to make them smarter and faster, and also perform some spot maintenance.

Valkenis·Vor 4 Wochen

Ganhamos um upgrade do hotel, uma acomodação muito melhor da acordada e sem custos adicionais. Pessoal muito prestativo e super dispostos, tudo muito bom

Isma·Vor 4 Wochen