Hyatt Regency Ludhiana

“Pampering Staff”

I’ve stayed at Hyatt Ludhiana before, and this was my third visit, a very long stay this time. The staff – Manmohan, Mansi, Gurpreet, Neeraj, the bell boys, the gate guards, and everyone else – were exceptionally hospitable, kind, and caring, attending to every need. The duty manager, Mr. Nitin, the GM, Mr. Mukherjee, and all restaurant staff were affectionate and pampered me beyond redemption. When I had a minor complaint, the duty manager even did my laundry for free. It was a work trip and I was exhausted, but stepping into the hotel felt like coming home. Overall it was a superb experience and the week flew by without me thinking of home much. The only downsides were: 1. The bread in the egg benedict could be a little better – one day it felt tight. 2. Housekeeping was tardy on one day. 3. The bar did not give a cosy feel.

Angana·Vor 3 Wochen

“It was Fantastic stay, nice and clean, location is very good next to wave Mall .”

The spot was great, and the food blew me away; the rooms were tidy and spotless.

Minakshi·Vor einem Monat

Breakfast was top‑class.

Sandeep·Vor einem Monat

“Excellent”

Tout. Rien

Diary·Vor einem Monat

“A wonderful stay with exceptional hospitality, thoughtful service, and staff who genuinely made me feel welcomed and car”

I had a wonderful experience at Hyatt Regency Ludhiana. After travelling to India for the first time in 10 years, I was very happy to see how well the hotel has upgraded and how thoughtfully they take care of their guests. The hotel was clean, welcoming, and very well maintained. From the moment I arrived, the staff greeted me warmly, offered welcome drinks, and made sure I felt comfortable. Water was available at reception, and they consistently asked if there was anything else I needed. What stood out most was the personal attention and helpfulness of the staff. When I raised a concern about a price difference and explained that I had booked , they addressed the issue immediately and resolved it without making the process difficult. The staff were also very attentive with my luggage and even helped hold my handbag when needed. They guided me to my room and were consistently polite, well-mannered, and professional. I also appreciated how well they handled my laundry. When I mentioned that I needed a plug because the USB ports in my room were not working, they provided one promptly. The manager even came to my room personally, apologized for the inconvenience, and assured me that he would take care of the issue. He explained that he would look into replacing the plugs in the rooms with Canadian-compatible plugs, which I thought was a very thoughtful response to a small but important need for international guests. These small details made a big difference. I felt that the staff genuinely listened, took responsibility, and cared about making my stay comfortable. Overall, I felt genuinely welcomed and well looked after throughout my stay. The cleanliness, hospitality, and thoughtful service made this hotel a pleasure to stay at, and I would be happy to return. The only disappointment during my stay was that the room did not have a plug compatible with Canadian devices. As I was travelling from Canada, I was unable to use my straightener, curler, and other personal electrical appliances. I understand that this may seem like a small issue, but it can make a significant difference for international guests. I appreciated that the manager personally came to my room, apologized, and assured me that he would look into the matter. I hope the hotel will consider providing at least one Canadian-compatible plug or a suitable adapter in each room. Other than this, I was very happy with my stay and the service I received

Jessie·Vor einem Monat