“Εξαιρετικό ξενοδοχείο που συνδυάζει διακριτική πολυτέλεια, υψηλή αισθητική, μοναδική θέα, άνεση, άψο”
Our stay at The Ashbee Hotel in Taormina was truly outstanding. The prime location, stunning view, tasteful common areas, well‑maintained gardens, and restaurant created an environment of high aesthetics and discreet luxury. The room was spotless, comfortable, and well‑equipped, and the quality of the linens and attention to even the smallest details impressed us. The overall atmosphere matched the expectations for a high‑level stay. The staff were polite, willing, discreet, and very helpful throughout. The meals and breakfast were exceptionally high‑quality. However, there was one point that left a negative impression. At check‑out a specific amount appeared on the bill as a general tip for the staff. Although it was clarified that the payment was optional and the amount would be distributed among the employees, the pre‑set charge on the final bill creates an indirect psychological pressure on the guest. A tip is a personal and free expression of gratitude for the services provided. I would have preferred a simple notice that guests may leave any amount for the staff if they wish, without a predetermined charge, which could be adjusted according to personal preference. In fact, upon arrival I had already given a personal tip to the staff who escorted us to the room, without knowing whether it was included in the collective distribution system. My comment is not about the staff or the services, which were exemplary, but solely about this management practice. Despite this reservation, the overall experience was excellent and The Ashbee Hotel remains a high‑quality hotel with distinctive character, superb aesthetics, and genuine hospitality. I would recommend it without reservation, hoping the management will reconsider this small but significant detail.
NikolaosVor 2 Tagen