“Calling Guest derogatory names...”
Night shift gentleman that check me in was great and I appreciate him Shavis I believe his name was. Checked me in and super helpful with all the info. We got locked out (our card wasn't working to our room) So I went to ask the guy at the counter for a key he was texting on his phone kept looking at me and going back texting everytime I said "Excuse Me" I told him jeez I guess texting better then customer service the guy says a "Rude nigger what do you want" I slam my key on the counter and told him my wife and I are locked out and we just need the key fixed. Piss of I told him "I'm half Indian too so you disrespect is only 1/2 there buddy" he said I can tell your a "Ghetto ass nigger". Which I then rasied my voice and called him unprofessional I took my key and with my finger flicked the basket holding the check out key and it fell over the edge he said he'll call the police I told him to please do. I then went back to let my wife into the room. Then I went back downstairs and asked for the Manger the man who called me derogatory names said he was the manager and his name was Joannis then I asked for the GM he said to call corporate I told him no every La Quinta has the GM's name on the wall. He then told me to go back to the room or he is calling the cops. I told him to call them please. He called them and I waited 10min after that told him to send them to my room as I wanted to check out mind you this was all 7:45am. I went to my room packed up. Officers did come in I told them my story they informed the gentleman was actually Avi which I told them interesting b/c he told me his name was Joannis. We showed the officer our room and no damage as my fear was being lied on and not getting my deposit back. Went downstairs the Officers helped me get the GM name and papers I needed. I was gonna book here again b/c the view was amazing, room decent, and location perfect. I really think this man needs therapy and a new job
MaverickVor einer Woche