I booked online, but when I arrived the staff said the hotel was full and I couldn’t get a room or a refund, forcing me to find another place—very unfair and inconvenient, especially since I was traveling a long distance.
NonhleVor einem Monat
Pongola·4.9
01
oder schreib es einfach: „um den 20. herum, drei Nächte“
02
03
Ncotshane BnB in Pongola features air-conditioned rooms with private bathrooms, tea and coffee makers, refrigerators, and TVs, plus a wardrobe and electric kettle for added convenience. Guests enjoy private check-in and check-out, 24-hour front desk, daily housekeeping, laundry service, and full-day security. Free on-site parking is available, and the property is 44 km from Pongola Nature Reserve, ideal for outdoor enthusiasts.
04
05
06
Wie Gäste das Haus bewerten, Aspekt für Aspekt.
I booked online, but when I arrived the staff said the hotel was full and I couldn’t get a room or a refund, forcing me to find another place—very unfair and inconvenient, especially since I was traveling a long distance.
Nonhle·Vor einem Monat
The service was very professional, but the bathrooms were disappointing.
Monde·Vor einem Monat
I didn’t sleep at the property that I have booked, the guy who works there I called him during the week to confirm with him about my booking and he kept on asking where did I book and I said on bookings.com then he ended up saying ok your room is confirmed. On the same day o called again to tell him I’m on my way and he was surprised that I’m coming, he ended up saying you can come. When I got there he said I must wait by the gate someone is coming to fetch us. Although the woman who came to pick us up gave us a good service but the Ncotshane bnb guy is so unprofessional. Booking there is not guaranteed that you will stay there. You can end up being refunded at night to look for another room. I don’t like how they Ncotshane bnb people get surprised everytime we engage with them. He had already given our room to someone else even thou we contacted him prior. On the day of our stay we were going back and forth with him, he was asking so many questions like we don’t know what we are talking about. He sent us to another bnb without communicating with us or alerting us
Puseletso·Vor einem Monat
The spot was off‑target, but the facilities were solid; the bathroom and toilet were outside, and we had to wait before getting inside.
Khumalo·Vor 2 Monaten
Fair, but not great.
Zanele·Vor 3 Monaten