Townhouse Cloud Bay

They asked for extra payment upon arrival.

Dibyadarsan·Vor 5 Monaten

I recently had the pleasure of staying at this hotel and was blown away by the fantastic service and overall experience. The staff were incredibly humble and down-to-earth, making me feel right at home. They went above and beyond to ensure my stay was comfortable and enjoyable, and I was truly impressed by their kindness and willingness to help. Despite being a small, unassuming hotel, it's definitely one I would highly recommend to anyone looking for a warm and welcoming place to stay.

Singh·Vor einem Jahr

I'm still fuming about my stay at this place. They overcharged me at check-in, claiming I owed them 1000 rupees when I'd booked the room for 700-800. The staff's behavior was appalling, and to make matters worse, they served tap water in a bottle and charged me for it like it was a premium brand. The corridors were also ridiculously smelly.

Pulkit·Vor einem Jahr

“This hotel is fraud”

I'm not sure what I was expecting from this hotel, but it didn't deliver on anything. The location was pretty central, but even that wasn't enough to make up for the complete lack of character. The room was just a room, with no real charm or personality to speak of. It was clean and all, but that's about it.

Heena·Vor einem Jahr

I'm still trying to process the absolute disaster that was my stay at this hotel. From the moment I arrived, things went downhill fast. I was flat out denied check-in, with no explanation or apology, and when I asked if they could help me find an alternative hotel, I was met with a dismissive attitude and a complete lack of concern. The customer service was shocking, to say the least - it was like they didn't care that I was stuck without a place to stay.

Sahil·Vor 2 Jahren