I booked a room but was told it was full when I arrived, even though I had already paid. I understand it’s a busy period, but the resort should have handled this better instead of making me coordinate with Booking. They offered an alternative location that was very different from what I had booked, claiming it was the same but the room and atmosphere were noticeably different. The service was not good at all. Being forced to sort this out myself wasted a lot of time, and if I hadn’t been lucky enough to find a nearby place, I might have had to sleep in a car or on the roadside.
MeenVor 8 Monaten