“Bediening ver ondermaats, terwijl alles voorhanden om een super ervaring te hebben.”
The vibe was amazing, everything looked spotless, with plenty of comfy seats and super clean, modern rooms. We were a group of six friends, and the staff on the terrace and at dinner were incompetent – they seemed absent and you had to hunt them down. I even got a cold cappuccino while the others were waiting for cocktails that came together. During dinner no steak fork was set out even though the steaks were on the table. There was no drink with the few coffees, and the Irish coffees only arrived after 20 minutes. The second bottle of wine was hard to order and we had to ask again. Everything arrived late, and the excuses didn’t improve the experience. I emailed them with our feedback and got a polite reply, but the next evening was the same, even though it was quieter then. On the terrace we couldn’t order a second round at all. Dinner itself was served very late; the wine bottle was already on the table, nothing was requested, and it took 15 minutes before we were served again. By then the meal was already finished. Absolutely not recommended, even though the dinner itself was heavenly. What a letdown from the service.
Brigitte·Vor 2 Wochen