“Personale non attento alle esigenze dei clienti, troppa presunzione e risoluzione dei problemi pari a ZERO!!!”
I was charged twice for the rooms I booked and paid through Booking, and the staff ignored my request for a refund.
AlfredoVor 2 Tagen
★★★★·Milan·8.5
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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The Quark Hotel Milano in Milan offers spacious rooms with air-conditioning, private bathrooms, and modern amenities, including balconies, sofa beds, and soundproofing. A fitness centre, seasonal outdoor pool, and free WiFi are available. The hotel serves Italian cuisine with special options, and is located 9 km from Milan Linate Airport, near Darsena (3.4 km) and Duomo Square (7 km).
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
I was charged twice for the rooms I booked and paid through Booking, and the staff ignored my request for a refund.
Alfredo·Vor 2 Tagen
Nothing positive. The staff were inattentive to customer requests and unprofessional; I’m still waiting for answers that never came, and they seem to care nothing about the customer.
Alfredo·Vor 2 Tagen
Some TV channels were out of alignment.
Javier·Vor 2 Tagen
Thank God it was excellent and they upgraded me for free, but if I need to iron clothes I have to go down to the basement.
Abdullah·Vor 3 Tagen
The hotel was clean, welcoming, and the staff were attentive and professional, but the TV issue remained unresolved even after I reported it, and the location was a bit far from public roads, especially on a poorly lit street at night when taking the metro or bus.
Maria·Vor 3 Tagen