“Exceptional and very special castle with some minor upgrades needed.”
I found the property stunning and top‑class; the staff were helpful and warm, rooms were gorgeous, and the overall quality was excellent with a mostly comfortable bed. However, the pillows were too firm – a mix of full and softer ones would help. Some spa and bathroom accessories fell short of the rest of the hotel’s standard. The spa should open at 7 am and stay open until 9 or 10 pm, and the staff could use more training. It’s good, but to justify the price it needs to be truly exceptional.
RossanaVor einem Monat