The location and breakfast are good, but there is too much noise—my room is above the tram line and the constant sounds continue even at night.
MirkoVor 5 Tagen
Einen Moment…
★★★·Milan·7.8
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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Hotel Venini, Milan, is 800 metres from Milano Centrale Railway Station and near Pasteur Metro Station, offering direct links to the Duomo. The hotel features air-conditioned rooms with free Wi-Fi, a TV lounge with bar, breakfast room, and 24-hour front desk with fax service. Located 450 metres from Pasteur Metro Station, Expo 2015 Exhibition Centre is a 45-minute ride away.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
The location and breakfast are good, but there is too much noise—my room is above the tram line and the constant sounds continue even at night.
Mirko·Vor 5 Tagen
I recommend it for its cleanliness, friendly staff, and services, but the location is unsuitable for holidays.
سرور·Vor einer Woche
It was a very bad experience – rude staff, poor service, and disturbing noise. Unfortunately, my stay at Hotel Venini in Milan turned out to be highly negative, mainly because of the staff’s attitude and the poor conditions for a good night’s sleep. The hotel itself was clean and fresh, which I appreciated. However, the customer service was utterly unacceptable. The woman at reception was very rude and disrespectful, her tone and manner were completely unacceptable. I expected professional and respectful treatment when paying for a hotel stay. I decided to take the matter to her manager, hoping he could handle the situation professionally. Unfortunately, the experience worsened. He interrupted me repeatedly, refused to listen, and seemed to have already taken his staff’s side. It was nearly impossible to have a rational discussion because I wasn’t allowed to speak fully. Instead, I felt attacked and overwhelmed. The situation worsened when the same female staff continued to argue with me later that evening, even after the manager had spoken to her. She was clearly irritated and kept addressing me in a very rude and aggressive manner. This happened over two consecutive evenings. I felt verbally attacked rather than welcomed as a paying guest. Such behavior is completely unprofessional. I also felt differently treated because of my foreign background. I cannot know their intention, but their conduct made me feel discriminated against. That is unacceptable. All guests pay in euros, whether Italian or from another country. Every customer deserves the same respect, dignity, and professional treatment. Another major drawback was the noise level, making it very difficult to sleep peacefully.
Luwam·Vor einer Woche
The bed felt awkward and was completely uncomfortable.
Hamzi·Vor einer Woche
Cleanliness and staff friendliness were flawless, 10/10.
Gabriela·Vor einer Woche