Hotel Ram Rooms Tahiti

“Impresionante”

I was pleased with the overall experience, although everything was fine.

Paulo·Vor 3 Wochen

Everything was perfect.

Iurie·Vor 3 Wochen

“Bonne situation de la chambre à Salou pour visiter les alentours Reus Tarragone etc...”

The location was good, nothing more, but the reception seemed off.

Rocco-annick·Vor 3 Wochen

The hotel’s disorganization ruined our stay; several couples were locked out because the access codes were wrong, and we had to go to reception at least four times while exhausted. I was traveling with my 10‑year‑old daughter, making the situation even more uncomfortable and frustrating. The only helpful person was the night assistant, who tried to solve the problem. I would have appreciated the front desk asking for my daughter’s ID earlier if I had paid in the morning, but they said it wasn’t necessary and then called me later to request it—a needless lack of coordination and communication. When you pay for accommodation, you expect to enter your room without hassle and receive organized service, especially after a tiring day. This was a very disappointing experience I would not repeat. I hope the hotel improves its organization and customer care to prevent other guests from going through the same ordeal. The organization of this hotel leaves much to be desired; we were left out of our rooms because the access code was wrong, and we had to return to reception at least four times after a long day. I was with a 10‑year‑old girl. The only positive was the night assistant’s attention, who was the only one who actually helped and cared to fix the issue. I also find it incredible that a hotel tells you that at 23:00 you will no longer be available. What happens if a guest has an access problem? Do they stay on the street? An accommodation must guarantee minimal service to its guests, especially when incidents that are not the guest’s fault occur. I also think that if the payment was made in the morning, they could have requested my daughter’s ID from the start to avoid later problems. This was a very disappointing experience, with terrible organization and customer service that leaves a lot to be desired, except for the night assistant, who was the only one who was up to the task. I would not repeat it or recommend it.

Yo·Vor 4 Wochen

Being in the center and next to the beach was great, but there was a small cleaning issue that was fixed within minutes.

Inmaculadainma·Vor 4 Wochen