“Déception totale”
When we arrived there was no key, the accommodation had been rented to other people. A concierge had taken over the booking. He didn’t even know we had booked, even though I’d booked months ago and had received an email with all the instructions, key box code, WiFi, etc. The next day he told us he’d give us another room next door, a bit bigger. The owner was there and opened the place after an hour of waiting in a poorly maintained garden with no seating. We arrived at 16:30, a maintenance person brought us the keys at 18:20. He came with a long pole (the wall on one side was 4.50 m) to remove spider webs, but there were plenty of spiders in the place. I even have a pretty big bite that I’m treating with cortisone. We negotiated a discount, the cleaning had not been done, not on the stairs, under the bed, or those spider webs. The stress was constant for my friend. The shower drain was clogged. I had to remove everything. I have photos if needed. I got up at 4 am with 9 h of driving, eager to get into our place, and we were disappointed.
PatriciaVor einem Jahr