“À bannir. Exige un paiement en espèce malgré que ce soit déjà payé par carte bancaire. Menaçant avec les femmes”
Even though I’d paid by credit card in advance, the owner forced me to cancel the booking after midnight and insisted on cash payment. Four women had to get up at 5 am, and if we didn’t accept, he clearly said he couldn’t host us. We had booked the first and last night of our trip there, contacted Booking, but had to book the last night elsewhere because we felt unsafe. We’re still waiting for a refund from Booking, which has not responded by email or phone (38 € communication fee from Egypt because the platform is in England). My e‑SIM didn’t work in France, adding extra costs. The owner doesn’t reply to Booking, and it’s not the client’s fault to pay. This hotel should not be listed on Booking.
NellyVor 7 Monaten