The entrance area has been updated, the bar rooms look nice, and the staff are very friendly, but the rooms desperately need a renovation.
GertraudVor 2 Wochen
★★★★·Vienna·7.5
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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Hotel Mercure Wien Westbahnhof is situated beside Vienna's Westbahnhof Train and Underground Station. The hotel features a spacious lobby, bar, sauna, and restaurant Westside serving international and Austrian cuisine. It's 700 metres from Stadthalle, 5 minutes from Mariahilfer Straße shopping street, and offers a 7-minute U3 underground ride to the city centre and airport shuttle bus outside. Free WiFi is provided.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
The entrance area has been updated, the bar rooms look nice, and the staff are very friendly, but the rooms desperately need a renovation.
Gertraud·Vor 2 Wochen
The breakfast was very pricey for a small morning snack, otherwise it was just okay.
Friedl·Vor 3 Wochen
The hotel sits in a central spot with good public transport links.
Thomas·Vor 3 Wochen
Gute Lage. Das Bett ist nicht gut
Claudia·Vor 3 Wochen
Only the location is nice and the front‑desk staff were very polite and helpful. The housekeeping staff are terrible, especially their manager who behaved badly and had very poor manners; I felt the manager was somewhat racist toward Muslims. The other staff were not rude, but the manager was the problem during check‑out, coordinating with the front desk but still acting poorly.
Faisal·Vor 3 Wochen