After a week on the road we desperately needed to wash clothes, but the customer washing machines were out of order when we arrived. We had chosen this spot specifically for that reason. I asked if there was any other machine on the premises—perhaps a commercial one for linens—that someone could help me use, since all city laundromats were shut. They told me the only machines available were the customer ones and suggested I drop my laundry for morning service, but I was only staying in Pecos for one night, so that didn't work. I find it hard to believe there isn't at least one machine the staff uses to wash the hotel sheets. The staff member was friendly and I understand that equipment can fail, but it seemed there should have been another option instead of just saying “sorry for the inconvenience.”
JayVor 2 Monaten