箱根温泉Stay KOI箱根ホテル

Location and authenticity are great. The parking is small.

Oualid·Vor 9 Monaten

Large rooms in Japanese style with garden view, oasis, and overall very stylish décor. Breakfast would be great.

Stefanie·Vor 9 Monaten

The room was spacious, cheap, and good value. The staff were polite and kind. The neighbor’s noise was annoying; a sound like air‑conditioner drainage at night made it hard to sleep comfortably. I also questioned whether the sheets had been washed.

秦·Vor 9 Monaten

“二度と行かない”

The room was fairly spacious, but the ceiling lights hid a swarm of bugs that kept me awake all night. The air purifier was so loud that it couldn’t run, leaving the room dry and my child unable to sleep. The hot spring was covered in mold, making showering feel disgusting. The tub was narrow, shallow, and the water was too hot to enter. The approach to the hotel was a narrow road with no streetlights, and the sign was only a single A4 sheet of paper. There was no tea in the room at all, and the loungewear was too long. It was the worst hotel I’ve stayed at, and the price was far too high for what was offered.

Zolzaya·Vor 10 Monaten

I found the cost‑performance to be unbeatable. Because I’m a stickler for cleanliness, I brought my own sheets and towels and even took a blanket with me. I was planning to use a different hot spring, so I only needed a place to sleep, and the value was outstanding.

Yasuko·Vor 10 Monaten