“SI VOUS DEVEZ ARRIVE DANS LA NUIT ... FUYER... OU ACCEPTER DE DORMIR DANS VOTRE AUTO !!!”
The reception was awful – I asked to arrive in the morning to drop off my bags and pick up the keys, but they said it wasn’t possible until 16 h. I explained that I had an activity 50 km away and would only arrive between 01 h and 03 h, so I needed the keys at reception. Their answer: we’re closed from 22 h to 08 h! I told them I wouldn’t wait in my car (I can’t sleep without my respirator), and they said the kitchen would open at 05 h 15, so I had to wait until then. They didn’t care at all! I waited from 01 h to 05 h 15 in my car, then slept, and of course I couldn’t enjoy the included breakfast or have the room cleaned. When I woke at 14 h, I asked not to be charged for that night – bizarre – and they refused with no explanation. I’ve been a long‑time Booking customer, and this is the first time I’ve experienced this. Absolutely avoid!
Patrick·Vor 3 Wochen