Walters Hostel Interlaken

If minus 100 stars were an option, that would be my rating. My spouse and I stayed at Walter Hostel in Interlaken for three nights, and this was by far one of the most distressing accommodation experiences we have ever had. My biggest concern was the extremely disturbing hygiene situation. When we arrived, the person responsible for cleaning the room, bedding, pillows, floors, and bathroom appeared to have a severe and highly visible, active skin condition, including on both hands. He was repeatedly scratching the affected areas, and we observed what appeared to be discharge and large flakes or pieces of skin shedding. Most concerningly, he appeared to be handling and cleaning bedding and other guest-room items without protective gloves. Later, we noticed what appeared to be pieces or flakes of skin on the floor and bathroom floor. This made us extremely concerned about hygiene and possible exposure to something potentially contagious. To be clear, we do not know what medical condition this person had, nor are we claiming it was contagious. Our concern is not about the individual having a health condition. We respected him, did not confront or embarrass him, sympathize with his situation, and sincerely wish him a speedy recovery. Our criticism is directed at the management and the property's hygiene practices. An accommodation provider has a responsibility to ensure that rooms, bathrooms, bedding, towels, and floors are cleaned under safe and hygienic conditions. Appropriate protective and sanitation measures should be taken where there is a possibility of bodily fluids, skin debris, or other material contaminating guest areas. We spent all three nights feeling extremely uncomfortable, avoided using certain provided items, and worried about possible exposure. We are even considering seeking medical advice for reassurance. I am especially concerned about families with babies or young children who may crawl or play on these floors. Based on what my spouse and I personally witnessed, I cannot recommend this property. This was a serious hygiene and potential health-safety concern, not a minor comfort issue

Biswajit·Vor 3 Tagen

Location and the caretaker. There was no dustbin in the kitchen

Pratiknewalkar·Vor 4 Tagen

“Great place to stay at on a budget in Interlaken!”

We received a very large room for 2 people (3 beds) with a private eating space, a safe and plenty of storage space. The lighting was dimmable and very high tech - we've never seen that in a hostel! The proprietor was friendly and happy to let us store our luggage there for the day after checkout, and even let us use the shower again that evening. Great kitchen equipped with anything you could need. Everything was very clean. The walls are very thin, so you can hear much of what's going on in the hostel. But since it is quite small, there wasn't a lot of noise and it didnt bother us too much!

Gwendolyn·Vor einer Woche

老闆很親切，我們一大早就抵達了，老闆讓我們寄放行李在大廳，等check-in時發現老闆已經幫我們搬上樓進房間了，非常貼心！ 房間很大，露台也很舒服，廚具完整，離因特拉肯車站不遠很方便，cp值非常高的一間住宿. 唯一缺點是共用衛浴不是很乾淨，且浴室燈非常暗，建議住客能越早洗澡越好，因為天色暗了之後洗澡真的非常恐怖

Yu·Vor einer Woche

屋主很nice、有廚房. 隔音稍差

Pojui·Vor einer Woche