Casa Hassan

“Decent property but customer service was terrible”

The location and the bed are comfortable. The place is noisy; you can hear through the walls. The manager was very good, but the support staff performed poorly. For instance, one bellman refused to help with luggage and argued with the manager in front of us about not wanting to take our luggage to Main Street; another bellman asked us to pay the bill in cash the night before checkout; and a third bellman told us our room number didn’t exist when we tried to find our room. There was also no option to pay for the room by credit card.

Wendy·Vor einem Monat

“Tout y était parfait. Très bel établissement, décoré avec goût. Accueil chaleureux du personnel. La casa est situé au cœ”

The interior and exterior décor were amazing. I liked everything.

Yasmina·Vor 2 Monaten

“Our stay was unique, authentic, and very pleasurable.”

The hotel is close to the square, quiet, cozy, clean, and the rooms are comfortable. Breakfast was amazing, the staff were very accommodating, and the shopping experience was great. The parking was offsite, but many people offered to help move luggage.

Cynthia·Vor 3 Monaten

The breakfast was excellent, the staff were polite, the location was great, and the rooms were beautiful.

Christine·Vor 3 Monaten

“Todo bien”

The building’s architecture is stunning, but it feels a bit lifeless; honestly, if you’re heading to Chefchaouen, staying elsewhere makes more sense because there’s not much to do in the town.

Daniela·Vor 4 Monaten