“A terrible hotel experience”
When we checked in, we learned that some rooms were under renovation, but the hotel didn’t tell us beforehand. They claimed the renovation hours were 8:00 a.m. to 4:00 p.m., yet workers started knocking at 7:30 a.m., ruining our sleep. After reporting this, they moved us to a supposedly higher‑quality room, but it felt below the standard of our original room. We asked for a discount, but they refused. This whole situation felt unreasonable and inappropriate.
DuVor 6 Tagen