Hawthorn Extended Stay by Wyndham Richardson

“We needed a place to take a shower because the hot water was out and this place close”

The price for the night was low. The unit was large with two bedrooms, a TV, and a mini kitchen. The second room on the second floor required climbing some steep stairs. The location seemed a little sketchy, and it was clear the property was old condominiums converted into hotel rooms.

Roland·Vor 3 Wochen

“I will never being checking in this place again.”

Nothing about this place was horrible. When I checked in, the staff gave me a contract to sign with my initials and warned me about other fees, and I had to provide a card for a deposit. I also had to enter my car plate number, which wasn’t even my name, so I let them know before completing the form. Once I entered the room, nothing seemed suspicious. I wasn’t familiar with the area, and I immediately felt uncomfortable when I noticed the room wasn’t clean and the appliances and furniture were damaged. There were no paper towels in the kitchen, and I had to clean the shower head myself before use. The bed was so uncomfortable that I slept with one eye open because I felt unsafe. I found roaches in the bathroom. It was late and I wasn’t sure what to do; I had a tracing event to attend the next morning. Since I couldn’t sleep, I packed my things and went back to the booking site to change my stay, but it wouldn’t let me, so I figured the Wi‑Fi wasn’t connected because the phone was really slow. I just booked another reservation at a different hotel and checked out the next morning. While waiting, I went into the breakfast lobby and saw only pieces of bread, cereal, and coffee. I reached out to the property for a refund, but they said they couldn’t because I paid with a third party. I told the gentleman that the hotel room was inappropriate for someone to stay. I also mentioned that the pictures on the website were outdated and didn’t show my room at all. I took a video of the place, but it will not let me share it on your site.

Valerie·Vor 4 Wochen

“Worth your money definitely in Richardson (long-short term)... but be patience about Cleanliness”

We were three friends staying in Richardson, and the room was huge and super comfy—kitchenette, freezer, sink, TV, desk, bath, all working fine (no new appliances, but everything in good shape). The spot is great, close to food and walking spots, and coffee is available 24/7. The housekeeping and management had to step in about the vacuum and sheets, but they fixed it fast. The room still carried a cigarette smell even though we asked for a non‑smoking room, and mosquitoes were a problem—extra electric repellent was needed. Front desk during the day could use better customer‑service training; a bit more kindness and problem solving would help. Night staff were fine. The sofa bed needs an urgent renovation. Breakfast is basic; don’t expect a fancy buffet.

Judith·Vor einem Monat

The location was fine, but the bathroom door wouldn’t close and there was no hot water in the shower. Breakfast fell short of expectations.

Anita·Vor einem Monat

The room was nice and quiet. The bed wasn’t great for sleeping; it sank too far in.

Matt·Vor 2 Monaten