Deluxe Vatican

“It was frastrusting!!”

They cancelled my booking, claiming I was a no‑show. I had told them my flight was delayed and that I couldn’t check in as planned; they replied it was fine and that I could check in the next day at 10am (I have screenshots), which I did. When I asked for help, they said there was nothing they could do and that I should take it up with the local office. I used the receptionist’s phone to call the local office, but they spoke only Italian; when I asked him to interpret my issue for them, he declined. I was stranded on the streets of Rome, unable to communicate, with no assistance, and I had already been charged $500 from my visa. I simply broke down. They later promised a refund that I am still waiting for.

Mbowa·Vor 3 Wochen

“Me siento estafado y cansado por estar ahí”

The location is fine. The beds are very old and in bad condition. It isn’t a hotel – it’s a small apartment room. It’s tiny, and all the noise is audible; you have to go elsewhere for the keys. There’s no chair, the air conditioning doesn’t work, the TV is broken and not an S‑Mart. I was only given two hand towels, which is truly unfortunate. They tried to charge me over €100 in extras, and everything was bad.

Peña·Vor 11 Monaten

“Ottima posizione, ma per il prezzo la stanza potrebbe essere molto più accogliente, moderna e il bagno più confortevole.”

The location is great, but the room felt cramped, the furniture looked very old, and the bathroom sink was awkward to use.

Cristina·Vor einem Jahr

The place is in a good spot, just a short walk to a café, the metro, and shops, yet the furniture is extremely outdated and sometimes the shower water was cold in the evenings.

Amelia·Vor einem Jahr

“Ci ritornerei”

Posizione. a 2 passi da piazza San Pietro. Camera all'interno di un palazzo molto bello. Da migliorare il bagno. mancanza del riassetto quotidiano della stanza

Federica·Vor einem Jahr