“Agréablement surpris”
Reception staff were very courteous and the Guest Relations manager was fantastic, yet the bathroom lacked bath towels, although overall the place was clean.
MohamedVor 3 Wochen
Einen Moment…
★★★★★·’Aïn Benian·8.4
01
oder tipp es einfach — „um den 20. herum, drei Nächte“
02
03
The Mercure Alger Palais Des Congres, Ain Benian, offers a 5-star experience with spa facilities, fitness centre, sun terrace, and seasonal outdoor pool. Guests enjoy air-conditioned, soundproofed rooms with tea and coffee makers, minibars, and sea views. The hotel features a romantic restaurant serving Italian and international cuisine, a bar, and coffee shop, and is located near El Djamila Beach and Houari Boumediene Airport.
04
05
06
Wie Gäste das Haus bewerten, Aspekt für Aspekt.
Reception staff were very courteous and the Guest Relations manager was fantastic, yet the bathroom lacked bath towels, although overall the place was clean.
Mohamed·Vor 3 Wochen
Cleanliness and staff kindness were appreciated, but the fact that rooms only had one bath towel for two people was frustrating; after complaining the promised second towel didn’t arrive until the next day.
Zakka·Vor 3 Wochen
The breakfast was very varied with excellent choices, and I want to thank the team for their friendliness and availability; the atmosphere felt welcoming and family‑like. I was surprised to find a basket of fruit and a plate of traditional cakes in my room, along with a note from the Mercure hotel staff because it had been 20 years since I last visited Algeria, and they had spoken with a team member to welcome me back—this thoughtful gesture touched me deeply. The only downside was that my room wasn’t cleaned for two days even though I repeatedly asked the front desk; the staff were eager to help but seemed to suffer from a coordination or communication issue between the front desk and housekeeping, which was the sole blemish. Overall, the staff were extremely pleasant and quick to assist.
Mimounia·Vor 4 Wochen
I had a wonderful stay, largely thanks to three amazing people: Oussama, Soumaya, and Jamila. Oussama was incredibly welcoming, professional, and helpful throughout both check‑in and check‑out, making everything smooth and effortless. Soumaya truly went above and beyond to assist me during check‑out and helped coordinate our airport arrangements; her kindness and attention to detail made a big difference. And a special shout‑out to Jamila, who is honestly an exceptional hairstylist! Knowing I had a flight to catch, she managed to style my hair beautifully in a short time, and the result stayed flawless throughout the entire flight. These three wonderful people made my stay memorable; they are a real credit to the hotel, and I genuinely appreciate their care and professionalism.
Ilhem·Vor einem Monat
The hotel was clean, comfortable, and the food was very good, with staff who were always available. A special mention goes to the spacious and very clean pool. The only downside was the lack of a small coffee machine in the rooms, and the pool closed very early during the summer.
Karim·Vor einem Monat