Interhotel America

The only good thing at this hotel was the restaurant staff, who really tried to accommodate and please, and they had an amazing approach to guests, which is unfortunately the only positive here. The 4‑star hotel has no front desk, faults and problems are handled by a Ukrainian‑speaking maid or restaurant staff, if that’s what you can call it. After a long journey, dinner is served as a buffet of other guests’ leftovers; in winter they’ll offer you a cold salad and tartare made from tvarůžky, which you won’t appreciate, as well as cold water in the room and the heating doesn’t start even after you turn it on. Cold water still ran in the morning, according to the reception, the restaurant staff were supposed to resolve it but they sent us to the reception, which was open from 8 to 20 or to an emergency phone number nobody answered. Breakfast was declared perfect but it was mediocre: the bread was at least 2 days old, one type of sausage, some cheese, yogurt, and 2 types of sweet pastries, coffee was on request and you had to make tea yourself. In short, I would not rate this hotel even as a three‑star, let alone a four‑star.

Monika·Vor 3 Wochen

“Na jednu noc fajn, jinak by se mi tam moc nelíbilo.”

The location is in a quiet spot, there’s a pool, and the staff are helpful. The hotel has great potential, but it needs more care and better cleaning.

Libuše·Vor einem Monat

“nein, da ke”

I was disappointed by the bathroom, which felt more like a “prison” with gray, poorly patched walls and a light gray floor; the fixtures were spotty, as the photos show. On the first morning there was barely any water pressure, and on the second morning there was no water at all. The TV didn’t work, and the room couldn’t be adequately darkened. At least some other rooms didn’t have these problems, because my friends staying at the same time had a leaking bathroom.

Roland·Vor einem Monat

The staff were friendly and very accommodating, and the hotel offered its own sauna and pool.

Vávra·Vor einem Monat

The hotel’s location is good, situated in a quiet part of town. The pool and sauna are available, and the restaurant staff are very pleasant and helpful. However, the dinner service is a buffet, and the prices are a bit high; we would have preferred a traditional menu.

Otakar·Vor einem Monat