“Boutique hotel in name only: understaffed, lacking basic services, and beware of your room choice.”
The hotel sits nicely next to a lake. We spent two nights in the white building, room 24 on the ground floor. The room was average in size and had four windows, but privacy was a nightmare: the bathroom window faced the parking lot, so anyone could see you brushing your teeth, using the toilet, or showering unless you closed the curtain; another window faced the building’s entrance hallway, so guests could see into the room and that window was also covered. In short, almost anyone nearby could see you through the windows, so all curtains should be drawn day or night. Housekeeping was nonexistent, as noted in the information leaflet in your room—no one comes to clean the bathroom or make the bed. A shelf next to the stairs holds spare towels if you need more. The breakfast needed a lot of improvement: there was only one cooker, a man who also ran the front desk when we checked in. He had to handle everything and couldn’t keep up, rushing around; by the time he refilled the scrambled eggs, the pancakes were gone, and vice versa, so guests hovered waiting for him, and the food disappeared almost instantly. Half the guests drank coffee from plastic cups because the regular mugs ran out and weren’t replaced quickly enough. He didn’t have time to clean the tables either. On the second day we tried breakfast early to avoid some of those issues, but it was clear the place lacked the necessary staff.
Francisco·Vor 3 Wochen