Grande Vista Resort & Spa

“A hotel geared for summer and winter visits”

This is a large hotel geared for summer and winter visits. The staff were very helpful and friendly. Our room had beautiful views over the Batak lake. The pool is large and excellent with stunning view over the lake. Although the area is advertised as having hiking this wasn't available, with no trails into the hills or hiking guides. There were hardly any guests as we were out of season so were rattling around with ratio of staff to residents. We did not enjoy the food at all sadly, apart from the salads

Carol·Vor einem Monat

“Дабър хотел , но с доста забележки.”

The hotel was pleasant with polite staff, a good location, a beautiful view of the reservoir, comfortable warm jacuzzis, and a well‑equipped but small gym. The pool was relatively cold for the season and we hardly used it, neither we nor other guests. The food was poor and nothing special, it did not live up to a 5* hotel in any way. My child was hungry the second evening and had nothing to choose. The bath towel in the bathroom didn’t work and the robes and bathrobes we had couldn’t dry, we wore them wet. The air conditioning was broken and didn’t heat. I saw no animation, even though on the first evening of our stay it was announced that there would be a movie screening for the children with popcorn. My children asked to play billiards and hockey and we asked the reception for tokens because the machine that exchanges them didn’t work. At the reception I was given only 2 tokens as they explained that they were finished. We spent 2 evenings after dinner on the table tennis table because there was nothing else to entertain us after dinner. For the money we paid we received better service even in a 4* hotel, so we are somewhat disappointed.

Милка·Vor einem Monat

The pools were excellent, and they’re well organized for families with children.

Simeon·Vor 2 Monaten

The location was great, just a short walk from Batak lake. The staff were kind, but the service didn’t meet the expected level.

Peter·Vor 2 Monaten

“Ще се върнем отново”

The view was amazing, but the bathroom had no external drain and the water turned into sludge when you showered.

Nadya·Vor 2 Monaten