Check‑in was scheduled for 9:00 PM, but we arrived at 8:00 PM and the gate was shut with no one around. A man from a nearby house opened it for us. We reached the accommodation but didn’t have the code because my phone battery was dead. Calling the provided number yielded no answer, only a message that arrived later. As it was getting dark, we had to find another place to stay, so we called the same man again (who said he didn’t work for the campsite) and he reopened the gate so we could leave. He also called someone else, but by then it was too late. If check‑in is by 9:00 PM, someone should be available to handle any issues until that time. I requested a refund, but it was denied. Terrible experience.
Mariacristina·Vor 2 Monaten