Zusammenfassung dieser Bewertung
The customer service was excellent.
SiyaVor einer Woche
★★★·Rosebank·8.3
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oder tipp es einfach — „um den 20. herum, drei Nächte“
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Located in Cape Town's Western Cape Region, City Lodge Hotel Pinelands features an outdoor pool and fitness centre, 5 km from Kenilworth Race Course and 6 km from Canal Walk. Air-conditioned rooms include flat-screen TVs, seating areas, and private bathrooms with free toiletries and hair dryers. Cape Town CBD is 8 km away, with Cape Town International Airport 10 km from the hotel.
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Wie Gäste das Haus bewerten, Aspekt für Aspekt.
Zusammenfassung dieser Bewertung
The customer service was excellent.
Siya·Vor einer Woche
The rooms were comfortable, but parking was limited.
Jon·Vor 3 Wochen
Everything was perfect, and there was nothing to criticize.
Ethwell·Vor 3 Wochen
The location and room were good, but the room booked for my son made him violently ill during the night, so I rushed him to a doctor; we asked the front desk for a two‑hour extension so we could take him away, but instead of a pro‑rated fee we were charged the full night’s rate. Two years earlier, when a storm hit Cape Town and the pass over Franschhoek closed, I called to postpone my booking by two days until the road reopened, but the hotel refused and I had to pay full price again; on both occasions the staff showed no willingness to help, claiming it was out of season and that they wouldn’t incur a loss, which felt greedy and lacking in compassion.
Gert·Vor einem Monat
It felt like a home away from home, and there was nothing negative to mention.
Gavin·Vor einem Monat